Office of the City Manager
Annual Citizen Satisfaction Survey
City Manager Amy Arrington
We strive to provide the best service possible to Normandy Park residents. To achieve this level of excellence, we are asking for your participation in the Annual Citizen Satisfaction Survey. Your feedback will help us better understand what services are important to you and what areas need more attention, so please take a few minutes to complete this survey. Your voice matters.
The data gathered will be evaluated and compared to last year’s survey results. In 2024, using the survey analysis tool, the top five words mentioned in the comment section were need, parks, street, police, and sidewalks. Survey results showed strong satisfaction with the police, parks, and the City’s efforts in protecting the environment. It also highlighted some areas that we want to work on improving. We are very interested in seeing the ranking that residents submit this year. Like last year, the survey covers your satisfaction with public safety, parks, public works, community development, and communication. There’s also a section for you to share your thoughts on anything we might have missed. Once the survey is complete, we will publish a comprehensive report on the results, ensuring transparency in the process.
Submitting your input is easy. You can complete the survey electronically using this link or the QR code below. If you have any questions, please get in touch with City Clerk Erin Smith at esmith@normandyparkwa.gov or 206.248.8248.
” We are very interested in seeing the ranking that residents submit this year.”
Amy Arrington, City Manager
City of Normandy Park
801 SW 174th Street
Normandy Park, WA 98166
(206) 248-8246 (Direct Phone)
City Manager Report – November 7, 2025
Public Hearing: Setting Normandy Park’s Property Tax Levy
The City of Normandy Park invites all residents to attend the public hearing on Wednesday, November 12, 2025, at 7:00 p.m. The hearing will be held in person in the Council Chambers at City Hall (801 SW 174th Street) or via Zoom. During this hearing, the City Council will consider the proposed 2026 property tax levy, which determines the amount of revenue to be collected to support essential city services. The proposed rate will not exceed $1.60 per $1,000 of assessed value.
City Manager Report – October 31, 2025
What’s Next for City Hall? We often receive the question, “What’s going on with replacing City Hall?” I would like to take this opportunity to provide an update on the project’s status and outline the next steps. As many residents know, the future of Normandy Park City Hall has been a topic of discussion for several years. Our current building was originally constructed in the 1950s as an elementary school and later converted into City Hall in the late 1980s. While it has served the community well, it was never intended to function as a modern municipal facility. As a result, the City has been exploring options to ensure that we have a safe, efficient, and functional building that can continue to serve residents daily.
City Manager Report – October 24, 2025
Improving Cell Service in Normandy Park: City Council and Planning Commission to Review the Relevant Code. On Tuesday, October 28th at 7:00 p.m., the Normandy Park City Council and Planning Commission will hold a joint study session to discuss the City’s telecommunications regulations. The purpose of this discussion is to modernize the City Code to make it easier for wireless providers to install equipment that can improve cell phone coverage and reliability throughout Normandy Park. Why Is Cell Service a Problem in Normandy Park? Many residents have expressed frustration with the quality of our cell service. After speaking with multiple service providers, staff have received the message that Normandy Park’s topography and dense tree canopy are the primary obstacles to obtaining a strong cellular signal in many areas of the City. Therefore, the most effective way to improve service is to allow providers to install additional infrastructure that can overcome these physical barriers.
