Office of the City Manager
City Manager Report – February 7, 2025
City Manager Amy Arrington
The Annual Citizen Satisfaction Survey is Live!
The annual Citizen Satisfaction Survey is now open.
We strive to provide the best service possible to Normandy Park residents. To achieve this level of excellence, we are asking for your feedback. By participating in the Citizen Satisfaction Survey, we will better understand what services are important to you and what areas need more attention. Your feedback is invaluable to us, so please take a few minutes to complete this survey. Your voice matters.
The data gathered will be evaluated and compared to last year’s survey results. In 2024, using the survey analysis tool, the top five words mentioned in the comment section were need, parks, street, police, and sidewalks. Survey results showed strong satisfaction with the police, parks, and the City’s efforts in protecting the environment. It also highlighted some areas that we want to work on improving. We are very interested in seeing the ranking that residents submit this year.
Similar to last year, the survey covers your satisfaction with public safety, parks, public works, community development, and communication. There’s also a section for you to share your thoughts on anything we might have missed. Once the survey is complete, we will publish a comprehensive report on the results, ensuring transparency in the process.
Submitting your input is easy. You can complete the survey electronically using this link or the QR code below. If you have any questions, please get in touch with City Clerk Erin Smith at esmith@normandyparkwa.gov or 206.248.8248
If you have any questions, please get in touch with me at aarrington@normandyparkwa.gov. Have a great week!
“Similar to last year, the survey covers your satisfaction with public safety, parks, public works, community development, and communication. There’s also a section for you to share your thoughts on anything we might have missed. Once the survey is complete…”
Amy Arrington, City Manager
City of Normandy Park
801 SW 174th Street
Normandy Park, WA 98166
(206) 248-8246 (Direct Phone)
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The Annual Citizen Satisfaction Survey is Live! It is that time of year! Time for the Third Annual Citizen Satisfaction Survey. The City Council and staff are committed to delivering high-quality services to our community. To better understand how we’re doing and where we can improve, the City launched the annual Citizen Satisfaction Survey in 2024. By taking part, you help us learn what matters most to you and where we should focus our efforts. Your feedback truly guides our work, and your voice matters! As in previous years, the survey asks about your satisfaction with public safety, parks, public works, community development, and City communication. There’s also space to share any additional thoughts or ideas you may have. Once the survey closes, we’ll publish a full report on the results so residents can see what we heard and how we plan to respond.
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