Office of the City Manager
City Manager Report – January 3, 2025
City Manager Amy Arrington
New Bulk Waste Benefit for Residents in 2025
Beginning in 2025, WM (Waste Management) Normandy Park single-family residential customers can now place up to one large appliance or one piece of furniture for bulky collection for free during the calendar year. This includes a refrigerator, freezer, stove, dishwasher, washing machine, clothes dryer, water heater, sofa, mattress, table, and similar items.
Electronics and small appliances are currently free for bulky collection. Electronics include computers, audio and video equipment, TVs, cell phones, and other equipment containing circuit boards. Scrap electronics must be no larger than 2’x2’ per unit and must be less than 60 pounds each. Small appliances include items such as microwaves, toaster ovens, and others.
Customers must call to request a bulky pickup at least one day prior, and pickups will occur on your garbage day collection. Call 855-NPARKWM (855-672-7596), Monday to Friday, 7:00 a.m. – 7:00 p.m., and Saturday, 8:00 a.m. – 5:00 p.m., to schedule a bulky pickup.
For more information, visit the Normandy Park WM website.
City’s Online Permitting System Continues to Improve Efficiencies
Normandy Park’s online permitting system, SmartGov, completed its second successful year, improving efficiency and meeting customer expectations. Its implementation has streamlined the entire permitting process, from application intake and material review to permit issuance.
The permit issuance timelines in 2023 showed that online permit applications reduced the average issuance time to 28 days. The green-orange trendline in Figure 1 below illustrates this. In 2024, the green-white trendline reveals an even further reduction in issuance timelines, with 2024 applications taking a median of 31 days to issue, compared to 41 days in 2023.
A deeper look into respective application types reveals the reduction in the average number of days from completion to issuance. For example, a permit for a building remodel went from 42 days to 17 days for issuance.
SmartGov’s efficiency highlights the city’s commitment to timely permit review. Through consistent delivery of results and services, Normandy Park’s online permitting continues to signify a win for its residents and customers.
If you have any questions about this or other City topics, please email me at aarrington@normandyparkwa.gov. Have a great week!
“Place up to one large appliance or one piece of furniture for bulky collection for free..”
Amy Arrington, City Manager
City of Normandy Park
801 SW 174th Street
Normandy Park, WA 98166
(206) 248-8246 (Direct Phone)
City Manager Report – November 7, 2025
Public Hearing: Setting Normandy Park’s Property Tax Levy
The City of Normandy Park invites all residents to attend the public hearing on Wednesday, November 12, 2025, at 7:00 p.m. The hearing will be held in person in the Council Chambers at City Hall (801 SW 174th Street) or via Zoom. During this hearing, the City Council will consider the proposed 2026 property tax levy, which determines the amount of revenue to be collected to support essential city services. The proposed rate will not exceed $1.60 per $1,000 of assessed value.
City Manager Report – October 31, 2025
What’s Next for City Hall? We often receive the question, “What’s going on with replacing City Hall?” I would like to take this opportunity to provide an update on the project’s status and outline the next steps. As many residents know, the future of Normandy Park City Hall has been a topic of discussion for several years. Our current building was originally constructed in the 1950s as an elementary school and later converted into City Hall in the late 1980s. While it has served the community well, it was never intended to function as a modern municipal facility. As a result, the City has been exploring options to ensure that we have a safe, efficient, and functional building that can continue to serve residents daily.
City Manager Report – October 24, 2025
Improving Cell Service in Normandy Park: City Council and Planning Commission to Review the Relevant Code. On Tuesday, October 28th at 7:00 p.m., the Normandy Park City Council and Planning Commission will hold a joint study session to discuss the City’s telecommunications regulations. The purpose of this discussion is to modernize the City Code to make it easier for wireless providers to install equipment that can improve cell phone coverage and reliability throughout Normandy Park. Why Is Cell Service a Problem in Normandy Park? Many residents have expressed frustration with the quality of our cell service. After speaking with multiple service providers, staff have received the message that Normandy Park’s topography and dense tree canopy are the primary obstacles to obtaining a strong cellular signal in many areas of the City. Therefore, the most effective way to improve service is to allow providers to install additional infrastructure that can overcome these physical barriers.
