Office of the City Manager
City Manager Report – March 21, 2025
City Manager Amy Arrington
Real-Time Translation Capabilities Are Here for Text-to-911
King County 911 service continues to enhance its ability to serve all communities by improving language accessibility in emergency communications. One of the most significant advancements in this area is the Text-to-911 Automatic Translation Service, which allows it to receive and respond to emergency texts in multiple languages in real-time.
Currently, the service supports 41 languages, with 25 of those available for automatic detection. This means the system can identify the language of an incoming text and begin translating immediately. This capability ensures that non-English speakers and individuals with limited English proficiency can communicate with 911 call takers via text more efficiently during emergencies.
This service represents another step forward in their commitment to removing communication barriers and ensuring that help is accessible to everyone, regardless of their language. As with any new technology, King County will monitor translation services and work closely with dispatchers to ensure they have the tools and training needed to manage multilingual emergency text communications effectively. They will also continue to evaluate and enhance this program as new capabilities become available.
While Text-to-911 is vital for increasing accessibility to emergency services, calling is the preferred method for those who can speak and hear. Please call or text 911 only if an emergency response is needed from the police, fire, or medics. The Non-Emergency Line for the Normandy Park Police Department is 206.248.7600.
If you have any questions about this or any other City business, please get in touch with me at aarrington@normandyparkwa.gov. Have a great week!
“While Text-to-911 is vital for increasing accessibility to emergency services, calling is the preferred method for those who can speak and hear. Please call or text 911 only if an emergency response is needed from the police, fire, or medics.”
Amy Arrington, City Manager
City of Normandy Park
801 SW 174th Street
Normandy Park, WA 98166
(206) 248-8246 (Direct Phone)
City Manager Report – January 8th, 2026
Normandy Park Preschool Registration opens soon for the 2026-2027 School Year
The City of Normandy Park is proud to offer a high-quality, play-based preschool program for children ages 2.5 to 5.5. For more than 20 years, Normandy Park Preschool has provided a welcoming environment where children learn, grow, and make friends through hands-on play and exploration. Children enjoy a full range of developmentally appropriate activities, including art, storytelling, music, movement, outdoor play, and early literacy experiences. Our program supports social, emotional, and cognitive development while fostering curiosity and a love of learning. Normandy Park Preschool serves families from Normandy Park and the surrounding community.
City Manager Report – December 19, 2025
2025 City Council Wrap-Up. The last City Council meeting of 2025 was held on Tuesday, December 9th. 2025 was a good year for the City, and I wanted to take this opportunity to highlight some of our successes that will benefit residents as we get ready to move into 2026.
City Manager Report – December 12, 2025
City Council Meeting Roundup. On Tuesday, December 9th, the Normandy Park City Council held its regular monthly meeting. Below is a summary of key actions and discussions. Approval of the Miller and Walker Creeks Basin Stewardship 2026 Technical Services Agreement – Normandy Park continues to partner with Burien, SeaTac, King County, and the Port of Seattle to protect and improve Miller and Walker Creeks. This agreement hires technical experts to help manage environmental work, improve water quality, support fish and wildlife habitat, and meet the City’s stormwater permit requirements. Approving it allows this shared work to continue. Amendment to the Sunnyside City Jail Interlocal Agreement – The City contracts with the City of Sunnyside for jail services. This amendment changes the daily cost from $64 to $76.59 per person. Even with the increase, Sunnyside remains the most cost-effective option compared to other available jail contracts.
