Office of the City Manager
City Manager Report – March 21, 2025
City Manager Amy Arrington
Real-Time Translation Capabilities Are Here for Text-to-911
King County 911 service continues to enhance its ability to serve all communities by improving language accessibility in emergency communications. One of the most significant advancements in this area is the Text-to-911 Automatic Translation Service, which allows it to receive and respond to emergency texts in multiple languages in real-time.
Currently, the service supports 41 languages, with 25 of those available for automatic detection. This means the system can identify the language of an incoming text and begin translating immediately. This capability ensures that non-English speakers and individuals with limited English proficiency can communicate with 911 call takers via text more efficiently during emergencies.
This service represents another step forward in their commitment to removing communication barriers and ensuring that help is accessible to everyone, regardless of their language. As with any new technology, King County will monitor translation services and work closely with dispatchers to ensure they have the tools and training needed to manage multilingual emergency text communications effectively. They will also continue to evaluate and enhance this program as new capabilities become available.
While Text-to-911 is vital for increasing accessibility to emergency services, calling is the preferred method for those who can speak and hear. Please call or text 911 only if an emergency response is needed from the police, fire, or medics. The Non-Emergency Line for the Normandy Park Police Department is 206.248.7600.
If you have any questions about this or any other City business, please get in touch with me at aarrington@normandyparkwa.gov. Have a great week!
“While Text-to-911 is vital for increasing accessibility to emergency services, calling is the preferred method for those who can speak and hear. Please call or text 911 only if an emergency response is needed from the police, fire, or medics.”
Amy Arrington, City Manager
City of Normandy Park
801 SW 174th Street
Normandy Park, WA 98166
(206) 248-8246 (Direct Phone)
City Manager Report – March 28, 2025
The City of Normandy Park is proud to announce that we have been awarded a $45,450 grant to restore a 2-acre portion of Nature Trails Park. Since 2016, the City has been managing its urban forest restoration activities. While much has been accomplished, considerable work remains, and this grant will help with this effort.
City Manager Report – March 14, 2025
City Council Meeting Roundup
On Tuesday, March 11th, the City Council held its regular monthly meeting. Here are the meeting highlights to help keep you informed. Adoption of Resolution No. 1017 authorizing the allocation of $6,552 to the South King Housing and Homelessness Partners (SKHHP) to finance affordable housing projects in South King County – The City of Normandy Park is a member of SKHHP. This partnership aims to bring together the cities in South King County to ensure the availability of housing that meets the needs of all income levels in South King County. In 2021, the City of Normandy Park executed an interlocal agreement to pool sales tax receipts with SKHHP to administer funds through its Housing Capital Fund. With the approval of this resolution, the City Council allocated its portion ($6,552) to help finance four affordable housing projects in South King County.
City Manager Report – March 7th, 2025
Animal Control in Normandy Park
As part of the 2025 Citizen Satisfaction survey, residents are being asked about animal control. While it is still early in our data collection, 38% of respondents say they don’t know or have no opinion on these services. In 2024, it was about the same percentage. So, I wanted to give you some additional information on animal control in Normandy Park. In Normandy Park, the Police Department is responsible for animal control and offers the following services:
