Weekly Report – January 16, 2021

Puget Sound Energy restoration efforts continue. PSE crews and hundreds of support staff continue their around-the-clock work to restore power to those who remain out as a result of Wednesday’s damaging windstorm. As of noon, approximately 23,000 customers are without power and more than 385,000 customer outages have been restored since the beginning of this storm. Many of the remaining outages are impacting smaller pockets of customers, requiring complex and time-consuming repairs, even taking multiple days in some cases. Crews are going neighborhood by neighborhood to restore service, and as they finish work in one area, they are assigned to repair damage in another. Additional crews from neighboring utilities continue to assist efforts.

PSE’s restoration efforts will result in many customers seeing the lights back on today. Due to the extensive system damage in some areas of Pierce, Thurston, Island and King counties, PSE estimates that some customers may remain without power until Saturday. The following estimated restoration times are when PSE estimates the last customer will be restored in the following areas. Puget Sound Energy will continue to refine and update its estimated restoration times for individual outages as the information becomes available:

• Pierce and Thurston: Saturday 1/16 at 6 a.m.
• South King: Saturday 1/16 at 12 p.m.
• North King, Whatcom, Skagit and Whidbey Island: Saturday 1/16 at 6 p.m.

PSE asks for patience as its crews work quickly and safely to restore power. PSE is experiencing heavy call volumes due to this week’s storm and extended power outages. If you are calling regarding your bill or to start, stop or move service, you will experience lengthy wait times. You can visit pse.com or the myPSE app for assistance.

Safety first: Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems. If you are without power, remember: 1) Never use a natural gas range for heating, or charcoal as an indoor heating or cooking source; 2) if you’re using portable heaters, keep them away from furniture, draperies and other flammable materials; and 3) always use flashlights instead of candles. Report and track power outages:

• Online outage reporting: pse.com/outage
• Outage map: pse.com/outagemap
• myPSE mobile app: pse.com/app

“Restoration efforts continue”