Office of the City Manager
City Manager Report – January 3, 2025
City Manager Amy Arrington
New Bulk Waste Benefit for Residents in 2025
Beginning in 2025, WM (Waste Management) Normandy Park single-family residential customers can now place up to one large appliance or one piece of furniture for bulky collection for free during the calendar year. This includes a refrigerator, freezer, stove, dishwasher, washing machine, clothes dryer, water heater, sofa, mattress, table, and similar items.
Electronics and small appliances are currently free for bulky collection. Electronics include computers, audio and video equipment, TVs, cell phones, and other equipment containing circuit boards. Scrap electronics must be no larger than 2’x2’ per unit and must be less than 60 pounds each. Small appliances include items such as microwaves, toaster ovens, and others.
Customers must call to request a bulky pickup at least one day prior, and pickups will occur on your garbage day collection. Call 855-NPARKWM (855-672-7596), Monday to Friday, 7:00 a.m. – 7:00 p.m., and Saturday, 8:00 a.m. – 5:00 p.m., to schedule a bulky pickup.
For more information, visit the Normandy Park WM website.
City’s Online Permitting System Continues to Improve Efficiencies
Normandy Park’s online permitting system, SmartGov, completed its second successful year, improving efficiency and meeting customer expectations. Its implementation has streamlined the entire permitting process, from application intake and material review to permit issuance.
The permit issuance timelines in 2023 showed that online permit applications reduced the average issuance time to 28 days. The green-orange trendline in Figure 1 below illustrates this. In 2024, the green-white trendline reveals an even further reduction in issuance timelines, with 2024 applications taking a median of 31 days to issue, compared to 41 days in 2023.
A deeper look into respective application types reveals the reduction in the average number of days from completion to issuance. For example, a permit for a building remodel went from 42 days to 17 days for issuance.
SmartGov’s efficiency highlights the city’s commitment to timely permit review. Through consistent delivery of results and services, Normandy Park’s online permitting continues to signify a win for its residents and customers.
If you have any questions about this or other City topics, please email me at aarrington@normandyparkwa.gov. Have a great week!
“Place up to one large appliance or one piece of furniture for bulky collection for free..”
Amy Arrington, City Manager
City of Normandy Park
801 SW 174th Street
Normandy Park, WA 98166
(206) 248-8246 (Direct Phone)
City Manager Report – May 9th, 2025
Citizen Satisfaction Survey Closing Soon!
The Annual Citizen Satisfaction Survey will close on Monday, June 2, 2025. Thank you to all the residents who have already taken the survey. For those who haven’t completed the survey, please take a moment to share your thoughts on public safety, parks, permitting, public works, and communication – your input can drive real change!
To date, over 380 residents have completed the survey. Here are some fun facts from the information that has been gathered so far:
City Manager Report – May 2nd, 2025
Grant Opportunity for our Local Businesses Economic development is vital to our City, so we are always on the lookout for opportunities to support our local businesses. Because of this, I want to share some information about a grant that could help a Normandy Park business flourish. Comcast RISE is supporting the growth of small businesses and entrepreneurs committed to uplifting their local communities. The program is built to help businesses and their communities thrive with a focus on economic growth. To date, Comcast RISE has awarded 14,000 small businesses with over $140 million in monetary, marketing, and technology grants, and Comcast RISE is back in 2025.
City Manager Report – April 25, 2025
Summary of the April 23rd Town Hall Meeting. On Wednesday, April 23rd, the City Council hosted another quarterly Town Hall meeting. This meeting started with a demonstration of our anti-pursuit equipment. We then reviewed the City’s upcoming projects and checked in on the results to date on the 2025 Citizen Satisfaction Survey. If you missed the meeting, here is a list of the key projects for 2025 that we reviewed:
